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Ethics and compliance tools · Suite

Ethico Hotline & Intake

Ethico's managed hotline and case-intake service, previously presented under the ComplianceLine name.

Charlotte, North Carolina, United States · Languages not publishedNon-EU HQ

Profile overview

At a glance

Suite product
Headquarters
Charlotte, North Carolina, United States
EU headquarters
No, flagged for data-sovereignty risk
Hosting
US hosting. EU hosting is not described on the pages reviewed.
Pricing
Quote-based; the vendor sells by scope of service rather than by published plan.
Languages on reporting form
Not published
Product scope
Suite
Description
The former ComplianceLine website now redirects to Ethico. This profile covers Ethico's managed hotline and intake offer; the Ethico profile covers its broader compliance suite. Ethico describes phone, web and mobile intake connected to case management.

25 criteria · 100 points

Rating breakdown

Recalculated 13 November 2026 using the same 25 criteria for every listing. An explicit “no” scores zero; an answer not found in the vendor pages reviewed scores zero and is marked separately. The pages used for this profile are listed in Sources and verification.

ASpeak-up channel12 / 20
A1Anonymous reporting offeredMeets4/4
A2More than one intake channelMeets4/4
A3Two-way dialogue with the reporterMeets4/4
A4EU Directive 2019/1937 documentedNot found in reviewed pages0/4
A5Reporting form in multiple languagesNot found in reviewed pages0/4
BCase work20 / 20
B1Case workflow with statusesMeets4/4
B2Audit trail for handler actionsMeets4/4
B3Role-based access controlMeets4/4
B4Internal notes invisible to the reporterMeets4/4
B5Deadline tracking and remindersMeets4/4
CEthics programme4 / 20
C1Conflicts-of-interest registerDoes not meet0/4
C2Gifts and hospitality registerDoes not meet0/4
C3Code-of-conduct attestationNot found in reviewed pages0/4
C4Ethics or compliance training recordsMeets4/4
C5Policy managementNot found in reviewed pages0/4
DSecurity and hosting4 / 20
D1ISO 27001 certifiedNot found in reviewed pages0/4
D2Additional assurance (ISO 27701 or SOC 2)Not found in reviewed pages0/4
D3EU data residency with country namedNot found in reviewed pages0/4
D4Single sign-onMeets4/4
D5Documented public APINot found in reviewed pages0/4
ECommercial transparency0 / 20
E1Published pricingDoes not meet0/4
E2Self-serve sign-upDoes not meet0/4
E3Free trial or sandboxDoes not meet0/4
E4Monthly billing optionDoes not meet0/4
E5Public trust or security pageNot found in reviewed pages0/4

Not found in reviewed pages: 9 of 25 criteria.

Product functions

Capabilities

  • Anonymous reportingPublished by the vendor
  • More than one intake channelPublished by the vendor
  • Two-way dialogue with the reporterPublished by the vendor
  • EU Directive 2019/1937 documentedNot published either way
  • Case workflow with statusesPublished by the vendor
  • Audit trail for handler actionsPublished by the vendor
  • Role-based access controlPublished by the vendor
  • Internal notes hidden from the reporterPublished by the vendor
  • Deadline tracking and remindersPublished by the vendor
  • Conflicts-of-interest registerVendor states it is not offered
  • Gifts and hospitality registerVendor states it is not offered
  • Code-of-conduct attestationNot published either way
  • Ethics or compliance training recordsPublished by the vendor
  • Policy managementNot published either way
  • Single sign-onPublished by the vendor
  • Documented public APINot published either way
  • Public trust or security pageNot published either way
  • Applies AI to report contentNot published either way
  • Monthly billing optionVendor states it is not offered
  • Self-serve sign-upVendor states it is not offered
  • Free trial or sandboxVendor states it is not offered

published by the vendorvendor states it is not offerednot published either way

Assurance and regulation

Certifications and national law

Certifications

None published on the pages reviewed.

National laws referenced

  • US Sentencing Guidelines

Who it is for

Best fit and differentiators

Typical buyerUS organisations that want the hotline and the investigation handled by the supplier.

  • Service-first model with a case platform behind it
  • 200+ intake languages claimed
  • Training and screening sold as add-ons

Procurement notes

Questions to resolve before buying

Terms and caveats that are not in the headline description.

  • Non-EU headquarters and no published EU hosting.
  • No security certification on the pages reviewed.
  • Pricing is scoped by call volume and services, so comparisons need an identical brief.

Similar in this category

Other platforms with a comparable evidence score, hosting position or sales model.

Evidence trail

Sources and verification

Facts and rating evidence on this page come from Ethico Hotline & Intake's own published materials. These are the pages reviewed for this entry. Open a page to check the original source.

Sources last reviewed

Something out of date? Tell us. Corrections are dated on the entry.